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360 Retail Support Technology

Powered by real-time technology, our Retail Support division delivers right first time services whilst removing cost and process duplication.

Dan Chittenden standing on a balcony overlooking a marina full of boats
Dan ChittendenRetail Division
Our Retail Division utilises a cloud-based reporting system and briefing tool for our field teams. Our platform is fully customisable, with full back of house control. By sharing system access with our customers, we can update and produce reports in real-time and with no technical programming required.

This unique platform greatly reduces the time it takes to create, modify and update reports. This increases our efficiency and enables our teams to work more effectively whether independently or in partnership with client teams or other contractors.
I can track every installer and access their work at the click of a button.
Kevin Aston, Shore Group Project Manager

With functionality to filter and group data, we can proactively identify and provide clients with detailed, in-depth analysis and insight into their projects. Our reporting system can also be integrated into our customer ordering systems for stock management.

SITE SURVEYS
Bespoke reports can be tailored to client and project needs, including specific reports designed to support site surveys. This approach allows greater flexibility during project initiation, reducing total project costs.

Surveys are an important part of project planning. We have the ability to mobilise our team of surveyors to ensure that the data is accurate. Our detailed reports are instantly available allowing you to obtain a real view of existing layouts and equipment in turn giving you the information to scope works right first time.

This service can be further enhanced by utilising our equipment management services as a “fast fix” solution for call off, delivery and implementation.

FULL SYSTEM FEATURES
Live updates and real-time project brief amendments GPS tracking and time stamps deliver transparency at all times Attendance tracking system & pre-start time alerts minimises missed shifts and increases timekeeping.

Reporting portals can be tailored to meet any operational requirements Upload RAM’s, briefs and training videos Limitless questions or formatting for surveys & questionnaires No restriction on quantity of photos.

SYSTEMS AND SUPPORT
From minor regional range reviews or estate wide roll outs to large capital investment on a single site, our internal team of fully qualified program/project managers are here to assist.

Working alongside and in conjunction with your key stakeholders we can assist with scoping & phasing, engagement, training & briefing, program & onsite management including H&S compliance.

This support service has seen invaluable benefits to our customers right from the planning stage through to implementation. Our teams take full responsibility and accountability throughout the process. Combined with our live interactive reporting system, you can track the progress of your project every step of the way.

Get in touch.

Dan Chittenden standing on a balcony overlooking a marina full of boats
Dan ChittendenRetail Division