Improving Efficiency Through Training
Installation & Merchandising

Main Client:
Central England Co-Op

Project summary:

Installation and Merchandising for Co-Op Refit programme


Separate installation and merchandising services provided by different suppliers lead to:

  • Installers waiting for the merchandising team to de-merchandise
  • Merchandisers waiting for Installers to hand fixtures back over
  • Installers leaving once their scope of works were complete causing unnecessary cost

Our Solution:

We invested in training for our merchandising teams so that they could complete both the installation and merchandising works. Our multi-disciplinary colleagues can deliver all works over the duration of the phase.

Each store was supported by a merchandising co-ordinator and combined installation/merchandising team. Our merchandising co-ordinator was fully responsible for the delivery of each stage of the works.  


All downtime was removed resulting in a 23% labour saving and 21% cost savings for the full 2019 refit program.