Improving Efficiency Through Training
Installation & Merchandising
Central England Co-Op
Installation and Merchandising for Co-Op Refit programme
Separate installation and merchandising services provided by different suppliers lead to:
- Installers waiting for the merchandising team to de-merchandise
- Merchandisers waiting for Installers to hand fixtures back over
- Installers leaving once their scope of works were complete causing unnecessary cost
We invested in training for our merchandising teams so that they could complete both the installation and merchandising works. Our multi-disciplinary colleagues can deliver all works over the duration of the phase.
Each store was supported by a merchandising co-ordinator and combined installation/merchandising team. Our merchandising co-ordinator was fully responsible for the delivery of each stage of the works.
All downtime was removed resulting in a 23% labour saving and 21% cost savings for the full 2019 refit program.